EUR20-134R2 RECREATION ASSISTANT (FULL TIME)

Commander Navy Region
Europe, Africa, and Southwest Asia
NAF Human Resources
PSC 817 BOX 108
FPO, AE 09622-0108

VACANCY ANNOUNCEMENT
NON-APPROPRIATED FUND (NAF) POSITION

ANNOUNCEMENT NO. EUR20-134R2
POSITION TITLE Recreation Assistant
NF-0189-02

SALARY $12.00 to $14.00 / year hour
Plus Post Allowance
EMPLOYMENT CATEGORY Regular Full-Time
LOCATION Commander, Navy Region Europe; Fleet and Family
Readiness Program; MWR, Community Recreation, Bahrain

AREA OF
CONSIDERATION

Local U.S. Citizens that are 1) Current permanent NAF/APF
employees; or 2) Spouses of active duty military members; or
3) Family members of active duty military member; or 4)
Family members of DoD civilians.

OPENING DATE 19 MAY 2020
CLOSING DATE 09 JUNE 2020

INTRODUCTION
The purpose of this position is to assist the Community Recreation Manager plan, organize,
administer and manage all areas of Community Recreation in an effective manner. This position
assists in the delivery of Community Recreation services by developing lifelong leisure skills and
socialization activities to promote wholesome and active lifestyles for sailors and their families.

DUTIES AND RESPONSIBILITIES
(a.) Customer Service
Provides customer service, information and support of community recreation programs and
activities. Service to MWR customers includes , but is not limited to booking leisure travel
opportunities, checking ID cards to ensure authorized use of recreation facilities, resources and
equipment, providing information about travel, activities and program offerings, opening and
closing facilities, ordering and restocking supplies, and preparing or selling pre-packaged items.
Sells leisure travel products including but not limited to commercial airline tickets, hotel
accommodations, car rentals, and vacation packages via Internet e-ticketing processes.
Collects fees from customers associated with sales of tickets (local, national, vouchers, e­
tickets and promotional codes), retail and rental items, as well as from classes, travel, trips, and
various other community recreation programs using Point of Sales (POS) and computer
programs.
Maintains accountability for the accuracy of daily sales transactions.
Completes a Daily Activity Report (DAR) at the end of every shift.
Assists in processing customer Internet registrations, initial log-ins and event registrations.

(b.) Equipment Maintenance
Checks Community Recreation equipment and resources in and out, collects any applicable
rental fees, catalogs and completes inspections prior to issuance and upon return. Notifies
supervisor or lead if damage or loss has occurred.
Ensures all rental or check-out forms are properly filled out and reservation and check­ out
procedures are followed.
Conducts inventory for proper accountability of program equipment and resources.
Inspects, maintains and performs upkeep maintenance and repairs on all equipment and
resources.
Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
(c.) Administration
Assists in administering traditional and non-traditional workshops, clinics and events in a variety
of leisure and recreation skills subject areas, in tune with offerings popular in the local area,
including but not limited to travel, camping, cycling, sailing, backpacking, canoeing, snow skiing,
hiking and water sports.
Provides recreation experiences related to leisure skill sets in the form of day and weekend
trips.
Assists in day-to-day administration of multiple programs to which assigned. Tasks include
submission of event after-action reports, patronage data collection, database administration and
program reconciliation.
Performs inventory of various types of equipment, retail goods, supplies and items deemed to
have cash value.
Handles correspondence in arranging tours, coordinating and resolving custom requirements,
such as advising travelers of passports, departure taxes, and /or visa requirements when
applicable. All administrative duties are accomplished through a variety of means, including use
of computer software programs which track resource inventories. Financial reports, patron
usage/comments, and program standards metrics.
Assists with recruitment, training and scheduling of community recreation staff.
Supports the command statement on adherence to EEO principles and policies.
Transports patron’s off-base to local attractions or trips, tours and outings.
Performs general housekeeping duties as needed, including but not limited to emptying trash,
dusting, sweeping, mopping, vacuuming, policing recreation areas, and securing the facility.
Adheres to NAVMED P-5010 sanitation requirements.
(d.) Marketing
Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs
and special events.
Responsible for entertainment and promotion scheduling.
Assists in updating of electronic and multi-media support tools, as needed.
Seeks ways to promote MWR facilities and events through outreach opportunities on base,
including but not limited to Command Indoctrination, direct marketing, electronic media and
other forms of promotion.
Promotes use of recreational e-reading resources available through online MWR Library
Program resources.
Develops working partnerships with both on base and off base organizations (park districts,
forest preserve, clubs, special interest groups, convention visitors' bureau (CYB), or Chamber of
Commerce etc.) to support and benefit MWR programs.
Assists in the development of contacts and Memorandums of Agreement (MOAs) in support of
community outreach.
Assists in the creation of professional proposals, execution of agreements and follow-up.
Researches and provides information and referral for a variety of recreational opportunities for
individuals/families on and off the base.
Provides support for Community Recreation event set up and break down.
Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS
Associates Degree in Recreation, Travel, Marketing, Business Administration or closely related
field and/or two years equivalent recreation work experience.

KNOWLEDGE REQUIRED OF THE POSITION
Combination of experience related to clerical or office work, customer service and or recreation
activity based functions.
Ability to organize, plan, administer special events, entertainment activities and travel related
packages and services.
Knowledge of rules, regulations and requirements of leisure travel, tourist industry and
familiarity with a variety of geographical locations worldwide.
Ability to work independently, make sound decisions and have the ability to communicate
effectively, both orally and in writing.
Knowledge of the goals, principles, techniques and procedures used in organizing, planning and
conducting leisure time activities.
Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities
and their suitability for individuals, groups, ages and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Must have strong customer service skills.
Ability to maintain records, compile and organize data for reports, and perform research on
recreation topics for dissemination to customers.
Ability to follow oral and written instructions and perform common mathematical problems.
Knowledge of computers, office procedures and print production. Employee will be required to
operate a POS system and travel programs (i.e. Client base, SABRE, AMADEUS or AIRPRO).
Must obtain and maintain Cruise Line Industry Association (CLIA) certification within 24 months
of employment.
Must possess and maintain a current driver's license to drive a government vehicle in the
performance of duties. If applicable, incumbent will obtain license validation for transporting
patrons off-base within 90 days of being placed in the position.
Employee is conditional on the successful completion of an Access National Agency Check
(ANACI).
Must obtain and maintain C.A.R.E. training; EFR or CPR First Aid certification; and a current
Food Handler certification; or be able to obtain these trainings/certification within 90 days of
being placed in the position.

HOW TO APPLY: Interested applicants may apply online at www.USAJOBS.gov. Emailed
resume packages will NOT be accepted for this position. For the full announcement and to
apply, visit https://www.usajobs.gov/GetJob/ViewDetails/568677400?t=1589878500722
Only resumes submitted according to the instructions on the job announcement listed at
www.usajobs.gov will be considered.

The Department of Navy (DON) is an Equal Employment Opportunity Employer. All qualified
candidates will receive consideration without regard to race, color, religion, sex, national origin,
age, disability, marital status, political affiliation, sexual orientation, genetic information or any
other non-merit factor. The DON provides reasonable accommodation to applicants with
disabilities. Applicants with disabilities who believe they require reasonable accommodation
should call 011-39-081-568-5612 or e-mail their request to NAFPersonnel@eu.navy.mil to
ensure proper consideration. The decision to grant an accommodation will be made on a case-
by-case basis.