EUR19-136 RECREATION ASSISTANT (Full Time)

SUMMARY

DUTIES:

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) community recreation program that may include special events, recreation information/ resources , command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

RESPONSIBILITIES:

Incumbent is responsible for providing customer service, information and support of community recreation program s and activities. Service to MWR customers includes, but is not limited to: checking ID cards to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or pre-packaged retail items. Collects fees from customers associated with sales of ticket s, retail and rental items, as well as from classes, trips, and various other community y recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales tr ansactions and completes a Daily Activity Report (DAR) at the end of every shift. Assists in processing customer Internet regist rations (i.e. Net Near You), initial log-ins and event registration s. (20%) Net Near You), initial log-ins event registrations.

Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspect ion s upon return.  Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are proper ly completed and reservation and check-out procedures are followed. Conducts inventory for proper accountability of program equipment and resources. Inspects, maintains and performs upkeep maintenance and repairs on all equipment and resources.

Assists in administering traditional and non-traditional workshop s, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.

Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.

Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and database administration. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. All administrative duties are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comment s, and program standards metrics. Assists with recruitment, training and scheduling of community recreation staff. Actively supports the command statement on adherence to EEO principles and policies.

Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Responsible for entertainment and promotion scheduling. Incumbent may assist in updating of electronic and multi -media support tools. Seeks ways to promote MWR facilit ies and events through outreach opportunities on base. Pro motes use of recreational e-reading resources available through online MWR Library Program resources.

Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.  Responsible for the community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up.  Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.

Adheres to NAVMED P-5010 sanitation requirements. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Provide s support for Community Recreation event set up and break down. May perform general housekeeping duties as needed.

Performs other related duties as assigned.

REQUIREMENTS:
Conditions of Employment
Must provide proof of U.S. Citizenship or U.S. National

QUALIFICATIONS:

Knowledge gained through relevant education and training (i.e., Associates Degree in Recreation, Marketing or closely related field) and/or two years equivalent recreation work experience.

Combination of experience related to customer service and or recreation activity based functions. Ability to organize, plan, administer special events and entertainment activities,

Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.

Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities. Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.

Knowledge is required of the functions, procedures, and operations of recreation activities.

Incumbent is C.A.R.E (Contr olli ng Alcohol Risks Effectively) trained, holds an Emergency First Responder (EFR) or CPR First Aid certification, and holds a current Food Handler certification, or be able to obtain these trainings/ certifications within 90 days of employment.

Knowledge of computers, office procedures and print production.

Employee is required to have a valid state drivers' license. Able to obtain license validation to transport patron’s off-base within 90 days of employment.

Must have strong customer service skills.

Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.

Ability to follow oral and written instructions.

EDUCATION:

MUST PROVIDE TRANSCRIPTS.